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MSP & MSSP CHALLENGES
Datto says the top four challenges reported by Managed Services/Security Providers (MSPs/MSSPs) are client security concerns, work/life balance, recruiting & retention, and acquiring new customers. Virtually no business, IT, or cybersecurity software solutions can solve all of these.
Over 80% of IT and security requirements are driven by compliance, such as PCI DSS 4.0, NIST CSF 2.0, CIS18, FINRA, CCPA, ISO, etc. MSPs/MSSPs must stay compliant or risk client loss, fines, and litigation. Salary demands make it impossible to find or keep top talent, and aligning your team's soft skills to keep clients happy is a nightmare.
Finding and keeping customers and effective salespeople is even more difficult, making any kind of work/life balance unachievable. Creating and refreshing marketing messages, assets, and campaigns is more difficult than finding toilet paper during a pandemic. Who has the time or budget to solve all these pervasive problems?
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80% of IT & Security Requirements = Compliance
Gallup says almost 80% of your workers don't trust you and are disengaged, leading to 60% more mistakes. Over 18% may be actively harming your firm and clients. Do you know which ones? Gartner and IBM say these mistakes lead to 95% of security breaches, costing clients $4.5M each. One mistake can cost you a client, or worse. Do you know which IT, security, or other personnel pose the highest disengagement or security risks?
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77% Disengaged = 60% More Mistakes = 95% of Security Breaches
Your clients likely require you to use a framework like the Center for Internet Security (CIS18) or the National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF) 2.0, which now has a new Govern Function. CIS18 has similar User requirements. IT & security solutions don't cover these.
Both frameworks have "people" requirements for communications, risk-aware cultures, roles, responsibilities, supply chains, and human resources practices. NIST and DoD Zero Trust frameworks have "User" as the first pillar. If anyone on your team is disgruntled and can't be trusted, you could lose a client.
Top 4 Challenges = Managed Operating System = Solved
RemotelyMe offers the only solutions that can help solve all four of the top MSP/MSSP challenges:
Managed Compliance & Response (MCR)
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Our CISSP experts augment your team for NIST CSF 2.0 & CIS18 compliance assessments
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Our neuroscience & AI solutions ensure top scores for new NIST Govern & CIS User Functions
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Our compliance experts train & augment your team for NIST, CIS, PCI, FINRA, ISO, CCPA, etc.
Managed Collaboration & Trust (MCT)
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Our 9-min CQI Assessment matches soft skills & attributes with optimal job roles
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Our HITAP personalized coaching app improves trust factors, soft skills & team collaboration
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Our high trust courses drive 88% more customer loyalty & 400% more performance
Managed Recruiting & Retention (MRR)
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Our recruiting services, apps & MilitaryHire partnership improve recruiting results by 4X
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Our PDQAPP & CQI Assessment ensure you hire & retain the best "rock star" talent
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Our HITAP coaching app helps you improve productivity & talent retention by 209%
Managed Marketing & Sales (MMS)
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Our AI LinkedIn PDQAPP reduces sales efforts & improves lead conversion rates by 3X
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Our Neuromarketing Services include proven tools for marketing, sales & training
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Our CQI aligns your team's profiles with client profiles to ensure you don't lose business
Clients our MOS team has worked with...
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“…a unique combination of cutting-edge digital marketing, neuroscience messaging, social media profiling, and expert sales coaches on prospect calls.” –Sr Director Sales Enablement, Symantec
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"Their use of neuroscience messaging, engagement surveys and social selling and profiling has made a huge impact.” –VP Marketing, Logicalis
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“…leveraged cutting-edge neuroscience to dramatically improve lead conversion rates, shorten sales cycles, and increase our closing percentages." –Sales Director, HPE
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“...helped us increase results, stay within budgets, and support our campaign launches by evaluating, creating, managing, and optimizing our partner marketing assets." –Partner Marketing Director, SAP
STEP 1: ASSESS
Have your team complete the RemotelyMe Career Quotient Indicator (CQI) assessment in 9 minutes.
STEP 2: ANALYZE
RemotelyMe completes an analysis for soft skills, attributes, strengths, leadership qualities, trust factors, and risk issues and provides a detailed report.
STEP 3: ADJUST
The RemotelyMe HITAP coaching platform prescribes courses and "checkups" to improve scores for each individual and ensure they're engaged and low risk. They can certify as High Trust Accredited Professionals, which impresses clients and provides your firm with a competitive advantage.
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